Privacy Policy

Tiệm In Ảnh Trúc Vi respects your privacy. This policy explains how we collect, use, and protect the personal information and images you provide when placing an order.

1. Information we collect

• Contact information: full name, phone number, email, shipping address.
• Photos and design files you upload or share via a Drive/OneDrive link for printing.
• Order information: product, quantity, material, and communication history related to your order.

2. How we use your information

• Processing and producing your printing order as requested.
• Contacting you to confirm your order, discuss design files, and share delivery progress.
• Providing customer support and resolving complaints (if any).

3. Protecting your images

Images and design files you send are used only for producing the order you placed, are not shared with any third party outside the printing process, and will be deleted from our system after a reasonable period once the order is complete — unless you request that we keep them for future reprint orders.

4. Sharing information with third parties

We only share the information necessary (name, address, phone number) with shipping carriers to deliver your order. We do not sell or trade your personal information to third parties for commercial purposes.

5. Your rights

You have the right to request to view, correct, or delete the personal information and images you've provided by contacting us directly using the information below.

6. Contact

If you have any questions about this privacy policy, please contact Tiệm In Ảnh Trúc Vi by phone at +84 868 438 328 or email tieminanhtrucvi@gmail.com.